Contact support
Email us with a description of the issue, your device model and iOS version. Please do not include passwords, payment details or verification codes.
Email admin@birbank.co.ukThe usher’s desk
Help & Support
Questions about your account, purchases or tonight’s screening? We’re here to help.
Purchases and Pro
Purchases are managed securely by Apple. If Pro does not appear after reinstalling or changing phones, open the Pro screen and choose Restore Purchase while signed into the Apple ID that made the purchase.
Account and sign-in
You can sign in with Apple, Google or a verification email. If you used Hide My Email with Apple, use the same Sign in with Apple option to return to that account.
Notifications
Open iPhone Settings → Notifications → FlickTeaser and allow notifications. FlickTeaser schedules local trivia reminders; they can be affected by Focus modes and notification summaries.
Delete your account
Signed-in users can request account deletion from the account area in FlickTeaser. Deleting an account removes associated cloud data but does not cancel an App Store subscription; subscriptions are managed in Apple ID settings.